2,000 people registered for The Summit today, you’ll find the list here, but our ticketing platform crumbled within the first few seconds. The largest tranche of folks, who were also the very first people to attempt to book, got held in a perpetual queue that lasted for 20 minutes, then 30 minues and then some more. People got rightly angry, especially those who waited in the queue for over 45 minutes. Some waited an hour!
Meanwhile, a group of 1,000 people who started booking a little later snuck through without significant problems.
We lost control. And now we’ve a problem.
We said we’d limit 2 for 1 redemptions to the first 1,000. So that’s 2,000 attendees, which we now have. But clearly not on a first come first served basis.
So, we’re holding up our hands and are now going to honour all those with a code over the coming 4 days. We’ll reach out to all those affected over the coming 4 days before putting tickets on general release.
Our apologies to all those affected.